Archive for Happiness

Are You a Real Leader

or Just a Leader With a Title…Here is How to Tell.

For the past 20 years, I have been professionally speaking at conferences on leadership as it pertains to creating employee engagement in the workplace – meaning, how to get people excited about their work, give their best and show up ready to work hard.  There are different ways we can learn about leadership.  We can read books or attend seminars, but I think the best way to learn is by example, coaching, or through a mentor.

REAL LEADERSHIP LESSONS

I am sure there is enough activity in your world that provides real leadership lessons to learn from.  It is said that great leaders create more leaders.  If that is true, I think we have to examine the example we set for others to follow.  The example we set truly defines if we are a real leader or someone who is in a leadership role because of a title.  Come on, you know it and I know it, not all people in leadership roles are real leaders.  Their example of leadership lacks substance, respect and value for others.  They do only what they think or assume leaders do. That is not real leadership.  Leadership is about owning your position and being an example that cultivates leaders in others.

Recently, I ordered 5000 copies of my new book, The Magic of Enthusiasm. It’s one of my best books – ask anyone who has read it – it’s awesome.  I personally like to self publish most of my new books because it allows me write and publish with speed and control.  Some of my other books I have printed with publishers, but that process may take years to get to completion, so it favors me to self publish.  Anyways, the printer I was using informed me my 5000 new books would arrive on a certain date. It was critical that they arrived by that date because of all the pre-orders I had as well as for the events I was speaking at.

So, the trucking company delivering them called and set up a window of time they would be dropping them off and I waited around for 5 hours and finally I heard the truck pull up.  As the driver was unloading the boxes, he said, this sure seems like a small amount to be 5000 books. Upon closer inspection we quickly realized it was the wrong order.  Another authors books and been sent to me and my books got sent to some guy’s house in Boston.  He must have been a little surprised.

WHEN SOMETHING GOES WRONG, WHAT IS HELPFUL or not?

When I called the printer to inquire what happened, I got the run around. Nobody wanted to take ownership for the error.  I even emailed the owner to ask how they would fix it. His only response was, “We are looking into it.”   That’s all I got!

There was no apology, personal phone call, discount, or promise to make it right.  Eventually it was an assistant who reached out to me blaming the shipper for the error, still taking absolutely no responsibility. So, I called the shipper and they said it was defiantly the printer who was at error.  Basically, nobody wanted to step up and own the mistake.  At this point, I felt like I was dealing with a bunch of  kids who did something wrong and didn’t’ want to get in trouble. Ultimately even if it was the shipper’s error, the printer decided to utilize that company so they need to figure it out with them.  That said, they still have an obligation to make things right with their customer. It doesn’t even need to be in form of monetary compensation, a simple phone call with an honest apology and promise to do better would have been sufficient.

WHAT EXAMPLE ARE YOU SETTING IN YOUR ORGANIZATION?

But more importantly then a phone call, what example does this set for everyone in their organization? Leaders who lead because of a title play the blame game. They don’t want to look bad so they point the finger.  This is not a real leader and it will not inspire leadership within their team.

Real leaders step up, take ownership, fix it, make it right and win customers.

Their example is what creates more leaders in their organization.   Leaders with only a title don’t create more leaders, they create just the opposite.  Titled leaders take credit for the wins and real leaders give credit to everyone else for the wins.  Titled leaders blame others for the losses and real leaders take ownership for the losses.

I often like to ship out most of my own books when people purchase them.  I will sign them up and often I like to add something extra as a way to say thanks for following and supporting my work.  Plus, I love knowing I am going to make someone’s day.  I remember one time, I had 100 orders to go out and so I bought 100 priority stamps and packed up all the orders.  I didn’t want the packaging to tear, so I taped up the package with shipping tape.

However, I noticed all these orders were being shipped back to me.  The post office sent me a note saying you can’t tape over a stamp because it could be someone reusing an old stamp.  As a result, I had customers emailing me asking about the status of their orders and why it was taking so long.  As much as I wanted to blame the post office, I owned my error, paid for the mistake and made it more than right with my customers.  In doing that, I demonstrated real leadership and I won the hearts of my customers.

When you go above and beyond to fix something that is frustrating to your customer, you win their loyalty and hearts.

It is important to evaluate your style of leadership.  Ask yourself, are you demonstrating the kind of leadership that inspires great leadership in others or are you frustrating others and pointing the finger when things go wrong kind of leader.  Your example is everything when it comes to leadership.  The example you set communicates if you are a real leader or someone in a leadership role with a title.

Real leaders take their organization and people farther.  Real leaders win customers loyalty and hearts.  Leaders who operate off a title create disengagement and frustration in the workplace and lose customers.  Real leaders empower people for success.  Titled leaders don’t care about others becoming successful, they only care about themselves.

Take a moment and evaluate your leadership.  Are you the real deal or someone who thinks they are?
Think about it.

Sam Glenn, Award Winning Keynote Speaker

Is there a difference between being nice and being kind?

My daughters are one and two years old. They are beautiful, fun, smart, creative and the absolute joys of my life. They are also perfectly normal toddlers who test boundaries and are learning and growing every single day. My wife and I work on teaching them little things such as how to be told “No” with out losing your mind or crying (still working on that) as well as how to dress themselves, use the potty, etc.

While we work on the basics like the alphabet, but our biggest focus
right now is helping them learn how to be kind.

I believe kindness is one of the most important traits you can have, no matter what your job is, where your life takes you, or whom you interact with.  If you are kind that is by far one of the most important things. Think about it…lets say you are at a store and have a request that the salesperson can not meet. The way you will feel about the experience totally depends on whether or not the person is kind to you. Either way, for whatever reason you are not able to get what you want, but if the person treats you with kindness you will still leave with a good impression. If your manager has to give you negative feedback and if they do it with kindness then you will be more likely to take the feedback in a positive way and improve your work…which will ultimately positively impact your career.

So we have taught our girls through our actions and our words how to treat others, including yourself, with kindness. After hearing my wife remind our daughter to “please be kind” for the 19th time this morning I started thinking…is there a difference between being nice and being kind? Most people would say it is the same or use the terms interchangeably, but I believe there is a big difference.

Some people are nice because it’s what they are “supposed to do” or they do it because they have to…but not because it is what is in their heart. I have heard of people being called “fake nice” but I have never heard someone be called “fake kind”.

I believe being nice is what you do
but being kind is who you are.

I don’t want my girls being nice to each other just because I’m watching. I want them to treat each other with kindness because they understand the value of kindness and they want to share joy with another person.

In the workplace managers need the employees to treat everyone with kindness regardless of whom they are serving or who is watching. If employees only serve others with kindness when the manager is standing close by, then the team and the business will crumble quickly.

How do managers (and parents)
encourage kindness?

1. They reward it when they see it. Immediately.

If you see someone doing a behavior you want them to repeat then drop whatever you are doing (if possible) and compliment them.
It will have more of an impact when it’s fresh in their memory and they will want to repeat the behavior.

2. They model it themselves  – be an example.

This is HUGE. People will learn more from your actions  than your words. Is this well known advice?
Yes. Does every one need a reminder of it? Absolutely. When you need something, how do you ask your employee for it?
Are you respectful? Polite? Make sure your actions are modeling what you want done. Be aware.

3. Don’t ignore bad behavior.

In the same way, if you see something you want, then you should immediately praise it, but if you are seeing things you don’t want happening then you need to address it as quickly as possible. Just make sure you do the correcting in private.

Praise in public, correct in private. When you offer correction, do it in a respectful way. You don’t want to make someone feel bad but instead create a learning opportunity. Compliment them on a few things that you like about them or what they do and then present the situation to them and ask how they could have handled it differently and help them come up with a few ideas. When people come up with the solutions themselves in a positive way they are much more likely to actually implement them.

My challenge for you today is this, are you treating others with kindness?

What do you believe the difference between being kind and being nice? Let me know in the comments and thoughts on my facebook page (www.facebook.com/samglenn7)

Have a good week!

Sam

Sam Glenn's Postcard Club

“Sam Glenn delivered a memorable, rousing, infectious and educational message to our attendees.  He was the perfect closing session speaker, leaving our attendees energized with a “new” attitude.”

– Lorraine Okabe, Director of Education and Conferences, League of California Cities

10 Inspiring Quotes to Make Your Day

I love inspiring quotes. They are like vitamins for your attitude.

Everyday, I pause what I am doing and read several inspirational quotes and reflect on what they mean to me and how I can apply them to personal and professional life.  I do that to keep my attitude pointed in the right direction.  I do it to stay motivated to accomplish what needs to get done.  I do it to stay focused and remember what is most important.  I think for the past 10 years, I have been posting positive quotes on my facebook fan page (eaglepainter) and enjoy observing the responses and likes, knowing that people are embracing the inspiration as I do and have.  Some days we just need a little inspiration and inspirational quotes are a fantastic way to jump start your day and stay on task.

Now, I have my personal favorites, but I asked my fans on my facebook fan page what inspiring quotes make their day. I wasn’t able to list them all, but will use others in future blog posts, but here are just a few inspirational quotes that will make your day.

Enjoy these inspirational Quotes!

  1. To succeed in life you need three things….a wishbone, a backbone and a funny bone -Reba McIntire
  2. Courage doesn’t always roar. Sometimes courage is a little voice inside your head that says I’ll try again tomorrow. R. Lynn Costlow
  3. We cannot hold a torch to light another’s path without brightening our own.” -Ben Sweetland-
  4. “Be soft. Do not let the world make you hard. Do not let pain make you hate. Do not let the bitterness steal your sweetness. Take pride that even though the rest of the world may disagree, you still believe it to be a beautiful place.” – Kurt Vonnegut
  5. “Make a CHOICE, Take a CHANCE, Be the CHANGE!” – Geanna Kincanon Prescott
  6. I can do all things through Christ who strengthens me. – Phil 4:13
  7. Be somebody who makes everybody feel like a somebody.
  8. Sam this is for when your daughters are older and move away and leave home. I told this to myself when I was missing our kids – “we gave our kids the world and wings, why wouldn’t they fly?”
  9. Always remember to go to bed with a dream & wake up with a purpose.
  10. Explore, grow, and have fun building yourself into the person you are going to be for the rest of your life while taking positive risks to better yourself mentally, physically, and emotionally. – Pathways to Point 2007

 

Thank you for reading my blog post on 10 Inspiring Quotes to Make Your Day! If you have a favorite, please reach out to me and share. I love posting them on social media.

 

Rock On!

Sam

 

Sam Glenn, Author, Speaker, Artist

Sam Glenn awards include: MPI, Michigan Meetings & Events logo, Telly Awards


+!
  Has won multiple awards -Speaker of the Year by both Meeting and Events magazine and Meeting Professionals International.

7 Remarkable Reminders for Business Success

Sam Glenn, The Attitude Guy

I love speaking at recognition meetings. It is awesome to watch people get recognized for their amazing hard work, efforts and attitude.  A sign of an outstanding organization is when they take the time to recognize, reward and reinforce the attitude, efforts and behaviors in the people who make success and positive growth possible.

Here are a few simple reminders that will contribute to your organization’s success and keep recognition on track.

  1. High turnover is a sign something’s gotta change.

    High turnover means people are not connecting with leadership or finding purpose in what they are doing.  If they are doing a poor job from the get go, then the hiring process needs to be refined. Every person who quits should be given an exit interview in order to find out what is the true reason behind their desire to leave.  If you want to cut costs and add to a bigger bottom line, then it is imperative that you cut turnover.

  2. Customer service is everyone’s job. 

    It is every single person’s job to provide great service at all times. Team members should be empowered to think creatively to solve customer challenges and given the tools to create memorable experiences for customers.

  3. Conflict can create awesome opportunities. 

    Not every situation is identical, so ask yourself and teach your people,“What is the right thing to do to make the situation right?”  There is a huge difference between saying we will do better next time and demonstrating we are doing our best right now.

  4. Organizations get better if their people are getting better.

    When I speak at leadership events for property management groups. My mission is to light a fire in people’s hearts and not under their butts.  From time to time we need that kick in the butt motivation, but what works long term miracles is when we recharge our attitude batteries and rekindle that potent power of enthusiasm that makes an organization stand out from the crowd.

  5. If you want people to trust you, then do what you say you will do when you say you will do it.

    If you tell someone you will email them by 3:00 PM, then it should not be 3:01 coupled with an excuse. By following through and being a person of your word, it builds trust. Even if you don’t have the answer they want, communication will help build trust that you are doing everything you can on the other person’s behalf.

  6. Change is random, but growth is optional.

    Things are always changing.  There are new ideas, new technology, new budgets, new policies, new regulations, new underwear – who knows – but one thing is for sure is that change is a part of life and the job. Instead of viewing change as something scary, help people view the positive in the unexpected and transitions.

  7. Recognize each other.

    It is always important to encourage each other in both good and tough times.  We will have our rough times and that is when we have to stand together as a team and forge ahead. Instead of always looking for or pointing out what others do wrong or what isn’t working and why, we need to change our tune and start looking for others who do right and recognize it by showing authentic appreciation.  It makes others feel important and sculpts a greater sense of purpose into their contribution to the big picture.  We all want to know we matter, so take the time to celebrate great efforts and attitudes.

 

 If you are looking for an uplifting speaker that your audience will absolutely love and gain value from, then contact Sam Glenn’s office about booking him.  – Sam@SamGlenn.com
Official Sam Glenn Website:  www.SamGlenn.com
(WATCH THIS) The Sam Glenn Show – Weekly Only At:  www.Facebook.com/EaglePainter

10 Ways to Beat Depression…That Actually Work!

When it comes to battling depression, it is not easy and can be even more challenging to explain to others.

I came to recognize this battle in my early twenties.  I didn’t ask for it, but realize that every day I need to do certain things to keep it at bay in order to be my best for my family, for my clients and for myself.  You may not be able to see it in others on the surface.  For example, Robin Williams, was a very talented person at making us laugh, but underneath, he was battling something that was not easy.  Other names you may recognize are Wayne Brady, Jim Carrey – just a few, who struggle with depression as well. Depression is not easy.

I would like to share a few ideas that will help elevate depression and get you out of thinking depressed thoughts.  First and for most I would say, it is always a good idea to talk with a professional and let them diagnose what are the best options for you to reduce depression.  The ideas I am going to share are the ones that I use personally and they work for me. I have my good days and I have my rough ones, but these ideas help me big time.  Some of these may work for you and may be worth trying, but what I am not going to share with you are some Peter Pan ideas written by someone who knows nothing about this struggle.  I mean have you read some of the articles out there on this?  It makes you wonder who is really writing the article.  If you battle depression, you can tell if the person writing the article has the same battle and can relate.   I for one am going to be real about this and share what I think helps.

1.  Get Distracted with a Hobby

Sometimes we have to get out of our own mind.  If we dwell and think depressed thoughts, we just go deeper into depression.  We have to find some positive and healthy distractions.  One thing I suggest is having a hobby.  I like to do art.  I am not the greatest artist, but when I turn on some good tunes and draw or paint, it is a positive distraction from depressed thoughts.

2. Get Out of The House

Go somewhere and do something.  Again, this is another form of distraction, but it prevents you from sitting and dwelling on things.  Go sit at the coffee shop and people watch.  Go walk around the mall.  Go for a walk around the block a few times.  If sitting at home gets you more depressed, then you need to get up, move and go out and do something.   Exercise is always a good mood booster, but when you are feeling depressed, you just don’t feel like moving, so you have to muster up everything you can to get to the gym. Maybe walk on the treadmill for an hour and watch a movie on Netflix.  The hardest part about getting to the gym is getting to the gym, but I always feel so much better when I leave.  Staying active is one of the best ways to defeat feelings of depression.

3.  Have Someone to Lean On who Understands

This can be a doctor you sit down and talk with or loved one or friend.  But, it has to be someone who understands.  It is hard to explain depression to people who are not familiar with it.  My wife understands it.   She will listen, encourage and even push me to move and do something when my brain and body don’t feel like it.   She also helps me focus on things to be grateful for and that helps me dwell on what is good about my life.

4.  Laughter.

Laughter is the best medicine.  The one thing that has helped me is laughter.  Depression tries to choke off laughter, but laughter can kung fu depression.  I will read funny stories and watch funny movies.  Some may call it unproductive planting myself down in front of the big screen and watching a funny movie, but to me, it helps me feel normal and good.   I try to find a way to laugh every day.

5.  Read Positive Quotes

positiveI am a fan of positive quotes, so reading something positive is a way to feed our mind something good.  I post one just about every day on my Facebook fan page.   A positive quote can be a great little reminder and put your mind back on track when it starts to slip into a depressed state.   Reading a good book or stories can be as helpful.   Positive input always helps and it is a great way to flush out negative thoughts.

6.  Have a Smart Plan to Avoid Poor Choices

Sometimes the first thing we like to do when we feel depressed is reach for whatever food there is and eat until we feel numb or sleepy.   We have to think ahead a little and have a smart plan that when you are feeling blue, so you don’t make poor choices.   You may be tempted to shop and rack up debt.  You may be tempted to do things that are not good for you or others because in a depressed state, you just don’t care as much and you don’t think about the consequences as much.  Have a smart plan that when you are starting to feel down and blue, what you can do that you know will pull you out of your funk.

7.  Clean

I know it doesn’t sound fun, but it works.  Cleaning the garage, the house, the kitchen or whatever there is to clean is a great way to get your mind out of a depressed state.  You are moving which is good and you are not focused on what is bad in your world, but trying to clean things up.  Go clean your car.  Clean the yard.  Go help someone else clean.

8. Help Others

A great way to take the focus of yourself and get out of your mind so you are not dwelling on negative thoughts, is to find ways to help others out.   You can volunteer or ask family and friends if they need help with anything around the house.   Maybe run errands for them.

9.  Have Little Purposes

What do you feel called to do in life?  What would you like to learn?  I think learning something new is a great way to develop yourself and in doing so you find a way to apply as a source of purpose.  Having  a sense of purpose is way to feed life to your mind.

  • You get excited about something.
  • You feel a sense of passion towards something and that you have something of value to offer.
  • Don’t compare your purpose with others.

It can be frustrating when you see someone who has it all figured out and you are struggling to find a reason not to go and take a 10 hour nap in the middle of the afternoon.   For myself, I started writing.  It has become a great outlet for my thoughts, but I find that if I can help others through my writing, there is some meaningful purpose in that.

10.  Plan Little Things to Look Forward too.

PlanHaving something to look forward to gives us a little hope and excitement.  For example, today we are planning to go out to dinner and have sushi.  That may not seem big to others, but to me, it is something fun to look forward to.  It is time with my family, it is getting out of the house and it is eating food I love.  Then later we are going to decorate our house for Christmas. These are little things that I can look forward too.

Maybe it as simple as putting your feet up when you get home and watching Wheel of Fortune.  It doesn’t have to be something big, but the little things we plan to look forward to help us focus on better and healthier thoughts which feed us better feelings.

These are 10 things I do that help me defeat depression.  Like, I said, I have my good days and rough days, but knowing that I have options when depression starts to weigh me down, helps me rise faster.

Sam

Sam Glenn, Author, Motivational and Keynote Speaker.
His programs are rooted in the belief that keeping a positive outlook in any situation is essential to finding success and fulfillment in work and in life.

How to Handle Disappointment

This topic is easier written and spoken about than done.  I am speaking from  my own experience.  There is an internal scale of how we rate and respond to personal and professional disappointments. There are different levels of disappointments like if you ordered fast food and they forgot to not put mustard on your burger, but you are too far to turn around and rectify it. You would be frustrated for a minute but then (hopefully) rebound quickly. Then there could be something like giving a good presentation and pitching a proposal that would mean years of business and finding out that you didn’t get it. That would take much more effort to rebound from.

I guess it might be fair to say that life is filled with let downs and disappointments.  But the question is how do we respond to these disappointments in a way that keeps us moving forward.   I remember a few years back there was a conference I really wanted to be a keynote speaker at.   It came down to me and one other speaker.  I checked out his stuff and knew without a doubt, they would pick me.  I was really let down when they informed me that they ended up going with the other speaker because he was cheaper.  Now, most might assume that since I speak on the topic of attitude, that I just chalked it up and moved on.  I was not sure how to respond, and my first instinct was to run to the grocery store to buy a dozen glazed donuts which made me feel even worse.  So, I went home and just slept for the rest of the day.  I got nothing done on my to do list and I moped around.  Responding to disappointment this way turned  into a habit for me and the more times you repeat the habit, the harder it is to break free from.

I knew that when I got to 336lbs that I need to learn some coping skills and fast.  I started to think how  how I could fix my recovery and response time from when I encounter a letdown to when I am over it.   I understand there are some things we never really get over; maybe someone hurt us, a relationship didn’t work out, a business partner burned you, a loved one passed on, or some injustice that you had no control over.   Sometimes, those disappointments can pop up in your memory over and over again or be triggered by another smaller disappointment.  It is ok to remember what happened, but if it pops into your mind, you don’t want to find yourself trying to cope in ways that don’t work for you or benefit you in the long run.  It’s easy to recall all that is bad in life and the world when you are in a negative place and when you do that it snowballs into something bigger and more difficult to let go of.

So, instead of waiting until another disappointment, where I might make a poor choice, I started to think about a better way to respond before the disappointment happened.

I needed to make a list of things I can do that will help me move forward.   So many times, things go wrong and we just revert to an old pattern of response that has never really done us any good.  The idea is being proactive.  It is knowing what will put your mind in a better place when life gives you a curveball.

For myself, I need a mental break from the disappointment.  I need to get refocused and clarity.  If I play my disappointment over and over in my mind, then it will brew up reactive responses.  Instead of doing something that will work for me, I may reach for food again and overeat and then feel worse.

The first step is to make a list of what helps
you deal the best with disappointments
when they happen.

Here is part of my personal list.

  1. Go to the movies/ rent a funny movie
  2. Go to the bookstore
  3. Call and talk to someone who I know will be uplifting and fun.
  4. Golf. Driving range.
  5. Go to the gym.
  6. Go for a walk.
  7. Take a short nap and veg for a little bit.
  8. Work on my books and listen to some good music.
  9. Do something special for someone to take my mind off me.
  10. Eat some peanut butter – little bit.

So this is part of my list.  I have a few more, but I thought 10 would give you a good idea.  Depending on the level of disappointment depends how many I may do in a day or for a few days and which ones.  It varies, but at least I have this list available that when I feel let down or blue from something, I can do something that I know will pick me up, put me in a better mood and keep me in a mental place that helps me to move forward from the past.  Is this easy?  Not at all.  It takes some work, so I may talk to my wife first and she will remind me of this list, because if I feel disappointment on a high level, then there is the part of me that feels zapped of energy and wants to abandon this list and revert to an old and unhealthy habit.

…it takes practice

As I mentioned earlier, life has its share of disappointments that range from minor to major, and so being aware of this fact, it is smart to learn some coping skills so you don’t self destruct. And it takes practice.  I would suggest having a friend or loved one who knows your list know when you are feeling let down, so they can remind you and hold you accountable to doing something good for yourself.  The objective is to keep your thinking out of the dumps or becoming a negative virus that spreads toxic energy.  This is one idea that may help you the next time you are facing some disappointments and need a little peace, rest and escape to get focus and keep the right mental thinking.

Celebrate People Now

Too often we wait till someone is gone to celebrate how special they were.

A few weeks ago, my grandma passed away at the age of 94. She lived a full life.  She was in hospice for a few weeks and we knew what was coming. Everyone in the family kept telling me, Grandma always talked about you because you two were close.”

As a boy I remember our family vacations consisted of driving from Indiana back to our home town and state, Stillwater Minnesota.  Our destination was always staying at Grandma’s.  It seem to be the central meeting place where all of the family would gather.  Growing up, that was always a special time for me. We would get to see our cousins, have sleepover and get yelled at to be quiet and go to bed.  We would go swimming and play outside from morning till night.  In the winter, we would build the coolest forts. I celebrate those moments in my life and everyone who was there.

Grandma always stood out in my mind as a character.  She once looked at me in her early 90’s and said, “Samuel, I think I might be going through a midlife crisis.”  I thought that was such a funny thing to say.  But, when grandma moved to Florida to retire, it was like closing a chapter on such a special time in my childhood.  I stayed close to grandma because I didn’t want to lose those feelings.  And I thought, if I make it to age, how would I want my kids and grand kids to treat me?  That put it into perspective for me.  I always made an effort to call grandma often and even did a few surprise visits.

One time, after a speaking engagement in Orlando, I drove to Sarasota to surprise her and spent a few days hanging out with Granny.  She did not get around super well, so it was my pleasure to take her out to shop, eat at some of her favorite places and finally walking along the beach.  She could not walk alone, she had to hold my arm the entire time, but I think it was the last time she felt the ocean and sand on the bottoms of her feet.  Creating that memory was my way of celebrating grandma.

She did not have a lot of money, so I would stick some cash in random places that she would find and wonder how it got there.  And she was a fan who helped me get speaking engagements by sending out postcards to meeting planners. Her condominium complex always had a happy hour and social a few times a week and grandma loved those times.  I think after one of her happy….really happy hours, she went home to work on sending out postcards on my behalf.  She must have been so happy that she didn’t realize that she got the mailing labels confused and ended up mailing me 500 of my own postcards.  Every day I would come home to bundles and bundles of postcards. There were so many they did not even fit in my mailbox and would be waiting for me on my front porch…and every night for about a week I had the best laugh. By the end of the week I really wanted to hire myself!

Grandma has passed on.  Her time on earth is done, but not her memory.  I knew it was her time to go, but I did not feel as sad as I thought I would and the reason why is because I celebrated her while she was here.  I didn’t wait until a funeral.

Celebrating people now is about
seizing the opportunities
you have with your family.

Celebrating people now is about seizing the opportunities you have with your family.  I travel a lot, but when I am home, I want to make the most of that together time.  There are so many ways you can celebrate others.  Maybe you’re a husband with a lot of work on his plate, but you take a break to  connect  with your wife for 20 minutes by giving her your full attention or letting her know how special she is to you.  Maybe it’s reading a book that you have read a million times to your kids because they love the way you read it and bring it to life.  Or maybe, it’s acknowledging someone you work with a kind gesture or gift.  I started giving away painted hearts on canvas to people with the message, “This is a gift to let you know I appreciate who you are and what you do. Thank you for giving a piece of your heart to make a difference.”

We should celebrate people now with immediate recognition and acknowledgement.   You just have to have some active radar to look for those opportunities.  It’s having awareness.  A short time ago, I saw a high school boy open a car door for his girlfriend to get in first.  Where I come from, we call that being a gentleman.  I had to acknowledge that because that is great behavior and the right way to treat a lady.  And it’s a way for him to celebrate the person he is with by demonstrating a simple act of respect and kindness.

I guess I would end this blog by encouraging you to find ways to celebrate the people in your life and to look for opportunities to celebrate people by acknowledging their greatness.   Until next time, stay awesome!

4 Leadership Skills to a Positive Work Atmosphere

4 Leadership Skills to a Positive Work Atmosphere

Wе hаνе all worked in places where we grew to drеаd getting up in the morning, and a few οf υѕ hаνе hаd thе pleasure οf working fοr a boss whο mаkеѕ υѕ feel lіkе wе саn dο anything right. Lеt’s examine a few differences between a positive аnd a negative work environment.

Signs οf a Negative Work Environment

  • Thе boss іѕ unfriendly.
  • Thе boss іѕ critical.
  • Thеrе іѕ high employee turnover.
  • Thеrе іѕ low employee morale.
  • People watch thе clock.
  • People don’t gеt much performance feedback.

Sam Glenn, Leadership QuoteSigns οf a Positive Work Environment

  • Thе boss demonstrates interest іn thе employees.
  • Thе boss hаѕ аn encouraging attitude.
  • Employees lіkе working thеrе.
  • Thеrе іѕ evidence οf company pride аnd loyalty.
  • People know whеrе thеу stand wіth thеіr supervisors.

Thousands οf books hаνе bееn written οn thе subject οf managing аnd motivating people, аnd аѕ many training seminars аrе conducted οn thіѕ subject around thе world еνеrу day. And уеt іt’s іntеrеѕtіng thаt even wіth аll οf thіѕ available information, few companies succeed аt сrеаtіng a positive work environment. Why is that?  Is it really that complicated or is someone making it complicated?  My research points to someone or several who make the process difficult.  There are four simple skills that if you implement them, you will begin to experience a more positive work atmosphere.  Lеt’s see whаt’s involved.

Four Key Leadership Skills to a Positive Work Atmosphere

Crеаtіng a positive work environment іѕ based οn four key skills. Thеу аrе:

  • Tеll people whаt уου expect οf thеm.
  • Shοw interest іn уουr team members.
  • Crеаtе аn encouraging environment.
  • Recognize аnd reward gοοd performance.

Leadership Skill #1 to a Positive Work Atmosphere:

State Yουr Expectations

Telling people whаt уου expect οf thеm means doing thе following:

• Communicating expectations clearly

• Having a specific job description

• Identifying specific performance standards

• Specifying deadlines

• Setting goals

Leadership Skill #2 to a Positive Work Atmosphere:

Shοw Authentic Interest іn Yουr Team – Employees – Associates

Whаt behaviors convey thаt someone іѕ interested іn уου?

  • Mаkіng eye contact
  • Calling уου bу name
  • Asking уουr opinion
  • Smiling
  • Complimenting уουr work
  • Taking уουr suggestions

Thеѕе behaviors convey a lack οf interest:

  • Ignoring уου
  • Nοt knowing уουr name οr nοt using іt
  • Nοt asking уουr opinion
  • Ignoring уουr suggestions
  • Nοt commenting οn уουr work
  • Following уουr suggestion, bυt οnlу whеn heard frοm someone еlѕе

Such signs discourage productivity bесаυѕе thеу mаkе people feel discouraged, аngrу, less confident, аnd stripped οf self-esteem.

Leadership Skill #3 to a Positive Work Atmosphere:

Crеаtе аn Encouraging Environment

Mοѕt people wουld agree thаt аn encouraging work environment іѕ one whеrе:

  • Yουr іdеаѕ аrе valued.
  • Creativity іѕ encouraged.
  • Initiative and risks аrе encouraged.
  • Fun аnd laughter аrе accepted.
  • Nеw іdеаѕ аrе rewarded.
  • Yου feel appreciated.
  • People thank уου fοr уουr contributions.
  • Flexibility іѕ valued.
  • Yου feel lіkе раrt οf thе team.

Crеаtіng such аn environment results іn thе following benefits tο employees.

Yου:

• Contribute more іdеаѕ.

• Feel more committed.

• Look forward tο coming tο work.

• Arе more productive.

• Hаνе increased self-esteem.

• Have loyalty

Crеаtіng such аn environment results іn thе following benefits tο managers аnd business owners:

• Less turnover

• Less sabotage

• Greater loyalty

• Easier tο find employees due tο gοοd reputation

• Higher productivity

Leadership Skill #4 to a Positive Work Atmosphere:

Recognize аnd Reward Gοοd Performance

A reinforcer іѕ anything thаt happens, аftеr a behavior, thаt tends tο increase thе chances thаt thе behavior wіll bе repeated. Meaning, if you like what someone is doing, reinforce it my acknowledging the action.   Included аrе such things аѕ:

• Compliments

• Smiles

• Thumbs-up gesture – a little cheesy, but still fun to do.

• Saying “Thank уου″

• Public announcement οf уουr achievement

• Positive letter іn уουr personnel file

• Promotion

• Time οff

• Special parking space

• First сhοісе οn schedule

• Dinner wіth thе boss

• Tickets tο аn event

• Extra employee discount

• Picture οn thе bulletin board

• Applause аt a meeting

  • A gift card for gasoline
  • An all paid vacation.  (my personal choice)

Here are a few Recognition Guidelines

  1. Describe thе results уου аrе recognizing. Bе specific. It’s іmрοrtаnt tο mаkе сеrtаіn thе employee knows whаt behavior οr accomplishment уου аrе referring tο.
  2. State уουr personal appreciation. Sау, “I appreciate іt.” Adding уουr personal appreciation mаkеѕ thе compliment feel more genuine.
  3. Encourage thе person tο continue producing such gοοd work. Thіѕ increases thе chances thаt thе person wіll repeat thе desirable behavior.

Would you like a more positive work environment and the positive benefits that come along with it?

Then,  start small to get the ball rolling in the right direction by taking initiative to implement these 4 skills to a positive work environment.  Are they hard to do?  Not at all.  Can you start right now?  Yes you can!

 

This information is compiled, researched and written by Sam Glenn, The Attitude Guy.   Sam is a sought after motivational speaker by companies and organizations that want to re-charge attitude’s for positive action.  Sam Glenn offers strategies that combat stress and negativity in the workplace and ideas that ramp up teamwork, communication and the right culture where people will thrive.  Sam Glenn is a great kick off or closing to any event.  Sam Glenn’s Official Website: (www.SamGlenn.com)

7 Simple Ways to Be Happy ©

There are many things that can create happiness, but ultimately happiness is an inside job. It is you choosing to be happy. You can’t put the weight of your happiness on another person or wait for the weather to be just right. Ultimately, it is you making a choice in the midst of whatever is going on in life to give yourself the gift of happiness by simply making choices that create happiness for you. You may have more to add to this list, but here are some simple ways to speed up your happiness metabolism and start living and feeling happy now.happiness

1.       Do what is right.
When you do the right things, you never have to look over your shoulder wondering if what you did wrong will find you out. When you do the wrong things, it will always find you out. If you want to be happy, do what is right because it will free you from having to cover your tracks. Plus it feels good to do what is right.

2.      Spend time with people you love and who love you.
It can be as simple as a phone call, but nothing feels quite as nice as hearing a familiar voice that brings you joy, comfort, and laughter.

3.      Let go of what is history.
If it is in the past, that is where it should stay. Maybe there is something that you re-play over and over in your mind that gets you worked up. Choose to let it go so you are free to think better thoughts.

4.      Do what is healthy.
Eat right. Get enough sleep and be willing to work out to keep your body fit. You are in management whether you know it or not. You are the manager of your future, your funds, and your body. When you manage your body the right way, it is evident. You feel better, think better, and do better. Get on a plan that you can be consistent with, and when you feel healthy, you will feel happiness.

5.      Forgive yourself.
This may go along the lines of the “let go of history,” but it is about you dealing with anything that you feel guilt for. There are things we all do that we can’t change, but wish we could. However, walking around with a ball of guilt will only deplete us of productive and positive energy. Be willing to forgive yourself to free yourself to be happy. Stop believing that you do not deserve to be happy and believe that you are worthy of happiness.

6.      Step away from the complaint counter.
Complaining never really solves much. It gets us worked up, and if that is all you are ever looking for, it will deplete you of being a happy person. Stop complaining about the little things, what you don’t have, who did what, and the list can go on. Step away from the complaint counter for a few hours, a day, a week, a month, and see how happiness will fill you up.

7.       Count your blessings.
The fastest way to get to a real place of balance and common ground in your mind is to think of everything you have to be grateful for. When you realize all that you have to be thankful for, it changes your attitude to positive. You feel happy knowing that despite whatever is going on in your world, you have blessings and that is valuable in living a happy life.

How to Deal with Selfish People

Do you ever feel like the bird who flies to the feeder, only to consistently be knocked down by a bigger bird, or a squirrel? You may want to scream, “What about ME?!!” Or you may want to peck the squirrel in the cheek to show him who is REALLY boss!

Isn't he pretty?

Many of us will rationalize why it’s okay for this bigger bird to butt us out of the way. “Well, he’s a lot BLUER than me,” you may say. “That, um, makes him more hungry.”

Or we may want to rationalize why it’s okay to ruffle up our feathers and fight with all we have, inflicting as many wounds as we can while stating, “He WAS a bully, afterall.”

What if this happens time and time again?

If you find that you are emotionally, mentally, or physically drained by someone—whether it be of time, money, attention, or resources—chances are you are dealing with someone with selfish, or narcissistic, traits. This person will test you as you may want to react and send feathers flying, or you may prefer to give away all your birdseed. Neither, however, will get you where you need to be. Read More →

×

Email us for Booking Details on Sam Glenn Contact@SamGlenn.com