Archive for Solution-focused

Do You Stand or Kneel?

The other day, I drove past a gigantic American Flag in Carmel Indiana. It was dancing in the cool breeze. I started to think about everything that is going on with the NFL and players kneeling during our National Anthem and how it has spread to sporting events at all levels.
Here is my take on it all:

When my 3-year-old daughter asks me why we stand and honor our flag and country during the National Anthem, it is something I can explain with clarity. It’s a uniting purpose. It is tied to the sacrifices made by men and woman who laid down their life so we could live in a free country and have the freedom and rights we do … like kneeling during the National Anthem.

We have that freedom and right to kneel, but the question is – should we exercise that right in that specific moment? When we stand for the National Anthem, it’s a moment that we all stand together in unity, strength and honor. It’s not about politics, race, religion or sex – it’s about honor, respect and character.

However, when 13 random football players kneel and my daughter asks me why, I have no simple answer. NONE. Each has their own personal agenda as to why they choose to kneel. However, do the kneelers not realize that the millions of fans watching also have a reason and right to kneel as well? (I will explain that in a minute) Maybe when a player kneels, their “intention” isn’t to be selfish, but it’s still a personal choice that has personal and public consequences. You can’t escape that truth. But, it is still your right…a right that was provided at a cost.

The bigger picture

There isn’t a single one of us who doesn’t have some unique reason to kneel during the National Anthem. Think about it, if you have a heart, you are aware that our world is not perfect and it is filled with injustice, so does kneeling help or hurt the injustice we see or feel called too? For the sake of unity, is there a better approach to getting a better result?

The presentation of kneeling gets attention, but is it getting the job done? Isn’t that the actual goal-to get something accomplished or make something happen?

The saddest part to this picture is now people are kneeling because they think it’s trendy. They do it to get attention. (It’s not trendy at all.) The moment you kneel is the moment you communicate to everyone standing, “I have my own personal agenda in this moment, so I choose not to stand with you.”

And now, Colin Kapernick is suing the NFL for keeping him out of the NFL. He calls it collusion, but isn’t it really more of a leadership choice based on the circumstance? Choices have consequences. The moment he sat and then eventually kneeled, he took the football out of football. It was no longer about beer and brats and fans and having fun. He made it about something else. He altered the focus and planted a distraction.

If I am an NFL owner or in a leadership role , I have a responsibility to eliminate distractions and keep everyone focused and headed in the right direction. Great leaders do not promote or fuel division and distractions in the workplace. This is true for any organization in any industry. Just watch an episode of Undercover Boss. Colin might have a lot left in the tank And be exceptionally talented, but anyone in leadership understands that distractions and division are what weaken a team, a company or a relationship. At the end of the day you might have a great heart and a good intention, but the truth remains distractions that lead to division do not win games.

UNITED WE STAND, DIVIDED WE FALL.
What do those words really mean to us?

The National Anthem is a brief moment we are privileged to stand and demonstrate unity. It’s a showcase of strength. While each of us has our own unique reason to kneel, for a brief moment, we instead choose to rise and unite. That is how we persevere and conquer life’s injustices; we find strength in each other. Like the saying states, “The strength of the wolf is in the pack and the strength of the pack is in the wolf.”

The bottom line is, you have the right to kneel, but remember that right came at a significant price. When we stand, we stand united. It’s a moment that says we are stronger together than we are divided. I heard a quote the other day, “On one leg we limp, but with two legs we can sprint.”

We can always accomplish more if we come together and work together. The more divided we are, the weaker we become. If we are going to solve, correct or do anything about an injustice in our world, we can do more together. We can always do more when we create a plan, have a strategy, inspire, get involved, lend a hand, focus on what we can control, seek wisdom and think of the best presentation to create awareness and a call to action.

Be thankful and honor those who provided the right to kneel, because in China – if you kneel during their National Anthem or protest it, they give you an minimum 3 years in prison.

Lets take action and evolve our thinking by doing what unites us and makes us stronger. That is how we will rise up and defeat the injustices in the world. Again – UNITED WE STAND, DIVIDED WE FALL.

Remember – Attitude Changes Everything!

 

Sam Glenn, The Attitude Guyby Sam Glenn – The Attitude Guy
Award Winning Superhero Speaker, Author, Dad, Husband and Very Bad Golfer

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Email us to hire Sam Glenn to speak at your next meeting or conference. If you want to add a little humor, inspiration, energy and enthusiasm to your next event –> contact us and we will make it happen! Email: Contact@SamGlenn.com
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My name is Sam and I Text and Drive….NO MORE!

I  read a story in the news that  on April 2014, Courtney Ann Sanford was driving along in a very happy mood. She may even have been humming the chart-topping hit “Happy” by Pharrell Williams, of that we’ll never know. But what we do know is that at 8:33 a.m.Courtney sent a text message, or rather a Facebook status update, which simply said: “The happy song makes me HAPPY.” Seconds later her life was over after her vehicle crashed on a North Carolina interstate highway. She had been taking some selfies too, as police had discovered when they recovered the smartphone from the wreckage.
 
I am not going to lie, I have both read and sent texts while driving and I am writing this because I want to challenge myself and you not to do it anymore. Its become more of a temptation for some of us than anything.  Its a distraction.  We hear a little bing or alert and we feel we need to immediately check who is texting us or what someone just wrote on our Facebook status.   Maybe it is the wife asking to pick some spinach up at Trader Joes, who knows, it could be anything.  But, for me, texting while driving has become a bad habit.  One that I am willing to break. 
 
I watch the commercials and news in a casual fashion about the dangers of texting, but have not really paid attention until I had my daughter.  First off, I don’t want her to see me texting because its a poor example and I dont’ want her to text and drive.   Second, I don’t’ want to text and cause an accident that hurts my daughter or others. The urgency of posting a perfect picture or crazy selfie to instagram can wait.  I can learn patience as I sit at a long light or traffic.
 
So, instead of highlighting the hundreds of sad and gory stories out there about people who text and lost their life, took a life or are forever crippled, I would like to focus on a solution.  I am not trying to start a campaign or movement, but want to spread some encouragement to do the right thing.  

Texting while driving is not the right thing.

Knowing that truth is all good and dandy, but we also know fast food is not good for us, but we do it anyways – right?  It is about learning to break a bad habit and resisting temptation.   I watched a story about one dad who used woman’s nail polish to put on his thumb so when he would start to text, he would see his finger painted in red and it would be a visual reminder.  I like that idea and if it works for him or others who want to try it – awesome.  For me, it would be a little more challenging to do that or I should just say, I don’t feel like painting my nails. But, I think a strong visual reminder can be a good thing as it will assist in breaking a habit that acts on it’s own.  I thought about using something like a finger puppet, like the picture you see.  It is hard to text and drive with something that doesn’t permit you to navigate well on a phone.  Plus if my daughter is getting fussy in the backseat, I can do the thumb dance with the puppet.  Or, if someone cuts me off and I feel like I want to let them now how upset I am by their reckless driving, I could give them the thumb!
 

Simple rules to break the habit of texting and driving.

  1. Don’t have your phone up where you are driving – put it in the trunk of the car or back of car or under your seat.
  2. Turn your phone off.
  3. Have a visual reminder or note in the front that says, “Don’t text and it will all be good!”
  4. Have someone be your accountability partner – you tell them you want to not text and drive and they hold you to it.
 
“Just be smart, use your brain and do the right thing.” are the words my parents have communicated with me since I was old enough to comprehend information.  I am in my 40’s now and this principle still applies. 
 
 
Lets work together and make the road and world a safer and happier place, don’t text and drive.   My name is Sam and I text and drive…NO MORE!

 

 Make the same declaration:

 
My Name is ______________________________and I text and drive…..NO MORE!!

How Much Will a Bad Attitude Cost Your Company?

How Much Will a Bad Attitude Cost Your Company?

 

A positive attitude engaged in positive action leads to positive results. But what happens when not everyone has a positive attitude?  Have you thought of how much a bad attitude can cost your company?

Recently, I went to purchase a Television from a well know retailer.  I had an exact budget of $500.  As I browsed brands and sizes of televisions, I noticed an open box special on a TV, however it was a little more than my budget, but not by much.  I asked the sales associate if I could get it for $500.  It never hurts to ask, right?   She said, “I don’t have the authority to authorize that discount, but let me ask the store manger.”

She got on the service phone and called the manger.  We stood there waiting and then waiting some more.  Five minutes go by, then ten and then fifteen.  She excuses herself to try and call the manager again.  A short five minutes later, I see what appears to be a manager rounding the corner of the electronics aisle.    I could tell this manager was not in a good mood because as he walked around up to me and the sales associate, he exuded an attitude of negativity – like we just interrupted his day.  This is not the best way to approach a customer who represents revenue.  His negativity continues. He did not make any eye contact with me, great me with a hello, smile or seem all that interested in being helpful.  He just wanted to get on with his day as I was not a customer, but a hiccup.

First words out of his mouth were the wrong words, “What seems to be the problem?”   The sales associate explained that I had a budget of $500 and the open box was just a few dollars over my budget, but she wanted to get authorized to discount it so I could afford it.

“Without even letting the sales associate finish what she was saying, the manager rudely shook his head back and forth and said with an agitated tone,   “No, we can’t give you the discount because it has already been discounted.”  Then turns on his toes and begins to march away.

You see, what you permit is what you promote and I don’t tolerate being treated the way that manager treated me.  Before he got to the end of the aisle, I called out, “Excuse me, what is your name?”

Very defensively, he turns and points to his name tag, “I am manager Mike.”

I said, “I have money to spend today and the way you just treated me as a customer was inappropriate behavior, especially someone in a leadership role as yourself.  The difference between you and I is that I represent revenue for this company and you represent an expense.  Treating customers how you just did is how you lose revenue.  Would you agree with that manger Mike?”

Manager Mike didn’t really appreciate my valuable leadership training.  The bottom line is, I walked into this large retailer to spend hard earned money which translates into revenue and profit for the company.  Manager Mike’s bad attitude cost the company the sale.  I don’t give money to companies that treat me bad and nor should you.  What manager Mike didn’t realize is that as a customer, it doesn’t matter how big of a retail chain you are, I as a single customer hold the power to “FIRE” your entire company at my choosing.  I do that when I choose not to buy from you anymore.

Now, whoever trained manager Mike forgot to mention that attitude determines sales, customer care, leadership and success.  Or they didn’t put enough emphasis or priority into attitude training that the consequence is lost revenue.  This begs the accountability question, who should be held accountable for any employee associate in the workplace that acts in a manner that creates negative circumstances as manager Mike did?

Now to a big retailer like this, you might think it is not a big deal.  Well I happen to know for a fact that this company cut out their attitude wellness programs because of budget issues.  Was it the best choice for them?  Let’s do some math and we will see.  In a recent customer service survey, they this international retailer was rated next to last next to tech support.  It gets better.  To justify why stock prices have dropped to the shareholders, the CEO is quoted as saying “People are just running out money.”

People may be tight on money these days, which means they are getting smarter about how they shop and where.  In an effort to generate more income to raise the stock price, this retailer decided it would cater to “gun enthusiast” by selling guns in more of their stores.  Are you getting the math yet?

If you were going to do anything to generate revenue for your organization and you are ranked almost dead last in customer service, it shouts, “Get a clue.  Bad attitudes are an expense that will cost you profits.”

My $500 lost sale may not have been much to this retailer, but let’s just say you duplicate my experience which I had with them and put that in 5000 of their stores.  And then let’s do some math; take one employee associate from every store who treats a customer in a negative way only one day out of the year and it costs the store $500 in lost revenue.  How much does that come out to be?  $2,500,000 a year.   Can you believe that a bad attitude could cost that much?  What if we change it up a bit and say 5 bad attitudes cost the store $500 each 5 days a year in 5000 stores.  A bad attitude equals: $62,500,000. Wow! That number is insane and is a result of bad attitudes in the workplace.  It doesn’t really matter how you calculate the scenario, a bad attitude will cost your company a small fortune and if a big retailer like the one I am highlighting, a good size fortune.  Does it make sense to develop and make some sort of attitude wellness program part of training procedures?

Understanding and implementing this philosophy into your company can save you a good chunk of change.  When you mix the right attitude into your efforts, skills and knowledge, you work to achieve the right results.  The bottom line is this:  A positive attitude will do more for you and through you than a negative attitude will.  If you are not investing a little time and effort into ensuring that the right attitude is being distributed by employees, you will invest a fortune fixing the mess that a bad attitude creates.  It’s not about wearing a slogan on your vest, shirt as much as it is actually living up to that slogan through your attitude and actions.  Words don’t mean anything unless you can back them up.  It is deception when your uniform says you care, but bad attitude clearly says you don’t.  It is the responsibility of leadership to make sure that their people have the right tools and guidance in order to develop, maintain and serve others with a better attitude.

This information is compiled, researched and written by Sam Glenn, The Attitude Guy.   Sam is a sought after keynote motivational speaker by companies and organizations that want to re-charge attitude’s for positive action to achieve positive results.  Sam Glenn’s Speeches and Motivational Books offer strategies that combat stress and negativity in the workplace and ideas that ramp up teamwork, communication and a positive culture where people will thrive.  Sam Glenn is a great kick off speaker or closing to any event.  Sam Glenn’s Official Website: (www.SamGlenn.com)

5 Habits of Positive People in the Workplace

5 Habits of Positive People in the Workplace

There are certain habits that positive people consistently demonstrate in the workplace.   These habits help them deal with the day to day up and downs.  They seem balanced and level headed when dealing with the office negatives which can boil down to a situation with a co-worker or boss.   Habits are what we do over and over again.  Implementing positive habits and taking notes from the example that positive people in the workplace demonstrate has tremendous value.

Habit # 1 of Positive People in the Workplace:  They are not overly reactive to bad news. 

Only a drama queen is a fan of drama.  Being positive doesn’t mean that you are blind to adverse information, but rather positive people in the workplace process this information and look for the best options to address it and move forward.  They know that reacting in a negative way will make a situation worse.  They understand that drama creates a negative environment, but thinking clearly and creatively always accomplishes more.

Habit # 2 of Positive People in the Workplace: They make their attitude their choice and don’t leave it to chance.

They understand the importance of attitude and it shows from the moment they walk in the door.  They are not complaining about this or that, but they are making an effort to set the tone for their day by choosing an attitude that achieves positive results.

Habit # 3 of Positive People in the Workplace: They keep a distance from negative people.

Positive people in the workplace have boundaries in place when it comes to dealing with negative co-workers.  Have you ever worked with a negative person or perhaps are working with them right now?  They are so negative that if you give them a bouquet of flowers at 8 am, the flowers will turn into a cactus by noon.  I think we all have worked with that person, but in order to stay positive in the workplace you have to establish boundaries with negativity.   The picture of that looks like this:  You are not engaged in wasting time going back and forth with a negative person.  You are not engaging in any extra time with them other than what is necessary to get the job done.   And if someone is stepping over the line, a positive person will look for the best options to address the negative behavior so it doesn’t affect production or teamwork.

Habit # 4 of Positive People in the Workplace: They do the right things.

Positive people in the workplace are not standing around wasting time talking about office politics or making negative gossip.  They know that if you say something bad about others, it will come back and bite you later.  They also work with a level of integrity.  They are not cutting corners or misleading customers.

Habit # 5 of Positive People in the Workplace: They give their best.

Positive people engaged in positive actions leads to positive results.  Everyone wants the best results possible and the positive person in the workplace understands that if they are going to achieve these results, there is only one pathway that will make that happen and it is showing up every day and giving your best.  They don’t complain, but rather make the best use of the resources they have.

 

This information is compiled, researched and written by Sam Glenn, The Attitude Guy.   Sam is a sought after speaker by companies and organizations that want to re-charge attitude’s for positive action.  Sam Glenn offers strategies that combat stress and negativity in the workplace and ideas that ramp up teamwork, communication and the right culture where people will thrive.

Hunting for a New Job?

Hunting for a New Job?

Here are 6 Tips to Organizing an Effective Job Search

Sam Glenn, Business Author, Entrepreneur, Motivational Speaker

Now that the economy is getting better more and more people are beginning to explore new horizons by leaving their current job and finding a new position that better suites their needs. Reasons for doing this include desiring greater compensation, looking for more responsibility, career growth, a bad boss or simply wanting change.  It can be daunting to pursue a new position especially if you are trying to be effective at your current place of employment.  Here are 5 tips to assist you in organizing an effective job search.

1. Identify exactly what you want different in your next position and seek out those things specifically. Don’t settle for less, there is no point in leaving your current position for a new role with the same challenges or frustrations that you currently have. That being said make sure your expectations are realistic. If you want a $15,000 salary increase make sure you are able to justify that increase through additional education, training or certifications you may have achieved, increased management responsibilities, etc.

2. Stay organized.

Make sure you are tracking where you are applying to, who you are in contact with, and what the position requires and offers.   If someone returns your call, you don’t want to be stuck trying to remember their information.  It just demonstrates that you are doing a mass effort of applying for a new job.   Take notes on the company and do your research.  Be on top of your game by staying organized.

3. Try to schedule phone interviews over lunch or before or after work. If it turns into a face to face meeting, and conflicts with your current employment, then take a personal day.  Don’t make up a crazy story as to why you’re taking off, those always back fire. Most employers will understand that you’re currently working and offer some flexibility in scheduling an interview. Good times to schedule an interview without raising red flags with your current employer are before work, during lunch, or after work.

4. Never bash your current job.

You will most likely be asked why you are leaving your current employment. Do not under any circumstances complain or show any negativity. Be honest, but give everything a positive spin. Something you could say is, “While I have learned a great deal in my current role I am looking to take the next step in my career and learn new skills and apply my expertise to benefit a new organization.”

5. Always say thank you.

Make sure to send a thank you to each person you interview with. Make the thank you specific to that person, reference something you discussed during the interview, share why you think you’re a good fit, and then reconfirm your interest. Here is a basic example,

Dear Mr. Manager,

Thank you so much for your time today. I very much enjoyed our conversation and was especially impressed by the information you shared regarding xyz. I am confident that my experience (share a brief specific example) will allow me to quickly become effective in this position. I look forward pursuing this opportunity further and learning what the next steps might be.

Thank you again!

Best Regards,

Candidate Name

6.  Get Educated.

Make sure you are educated on effective interviewing skills, so that you are not just shooting from the hip.  Have someone proof read your resume to ensure that it reads well and that there are not minor errors.  One minor error can cost you the opportunity of a life time, so get smart about the process of effective interviewing and applying for jobs.  Is your voice mail professional so if they call you back and leave a message, think about the way you answer the phone, is it professional or is slap happy ready for a Friday night party with friends?  Demonstrate that you are the person for the job.

These are six effective tips to point you in the right direction to organizing an effective job search.  It does require time, effort and the right attitude to apply them.  If you are serious about getting a new job and one that you feel like you can thrive at, then make sure you understand what it takes and then follow through and do what it takes to make it happen.

My Foot Fell in the Toilet

Why do we resist change so much? Because it’s inconvenient, unexpected and uncomfortable. Change can be a form of adversity–layoff, bill, flat tire, headache, restructure, new policy, and the list can go on. We get in a routine and we don’t like that to be interrupted, but fortunately we can respond to change in positive ways.

I learned this lesson when my foot fell in a toilet a few years back. I was in the bathroom stall at the airport, put my foot (in a shoe) on the edge of the toilet seat, and lost my balance. I don’t mean to be gross, but it happened. My foot fell in and I thought I broke my ankle.

Everyone outside the stall I am sure thought something else happened– like I fell in or something. But at that moment, I was dealing with unwanted adversity or change. I felt negative and wanted to respond negative. However, there was a twist of humor that changed the whole experience and made it positive. In my book, Shift Happens, I highlight how to take change head on and with a positive attitude. We can’t escape change, but we can control how we deal with it. If you find change uncomfortable and it bothers you, then you will enjoy this quickread book as it readjusts your perspectives on how you deal with unexpected change.

What do you do to manage change and the unexpected?

Snow Day: Does Your Company REALLY Care About You?

How do you know your company cares about you? Is it in the benefits or just the simple little things?

Recently, a friend of mine texted me that her company would not let the employees go home. Basically, the word was that there was still work to be done. The day before, everyone received a memo that there was no excuse to be late and leave early.

So what’s the problem? The town she lives in is having the worst snow storm reported in almost 30 years. The roads are bad, and my friend was not only upset that the commute home would be several hours, but she was concerned for her safety. Visibly looking out the window, she saw the snow coming down and heard all the news channels giving firm warnings, “If you don’t have to travel, stay in.”

So, what is a sign your company cares about you more than just as an employee—but as a person? …When the company does the right things by you and for your safety. In a snow storm that could threaten lives, this means sending families home to make snowmen with their kids. My friend’s employer is just a medium-sized company that sells stuff.  However, the sales manager felt that if you left, you were a wimp and really didn’t want to succeed.

I am going to be crystal clear when I say this, so there is no misunderstanding me: this is a selfish company, and one acting from a place of pure ignorance. It is in moments like these that you discover the true character of your organization. When a company doesn’t have your welfare in hindsight, you are not viewed as valuable, but as a means to end.

The sad truth is there are so many companies who act in this fashion that the people who work for them do so with a sense of, “I am here to get a paycheck.” And as a result, the company loses buy-in through vanishing loyalty, commitment, engagement and passion from the very people who clock in every day. This is how companies lose so much money—by treating the very people that work there in a poor way. It makes you wonder what kind of product or service you will get as a customer. If the employees are being treated with disregard, then what do you think you as the customer will be treated as?

4 Easy Steps to Make Your New Year’s Resolutions STICK in 2011

It happens every year.  The buzz and chatter about new year resolutions.  It is a time to look at where we have been, where we are and determine where we want to go for the next year.  In essence, it is about making a choice to make positive changes.  I have never heard anyone say, “My new year’s resolution is to tank, go into debt, lose my job, and gain 50 pounds.” 

However, some of us to look at our present situation and desire for it to change in a positive way.  Right?  So, I ask you, did your resolutions come to pass this past year?  Or past years for that matter?

Here is what our research shows.  If you are really determined to change some aspect of your life, you make the choice and fire up the ambition with pure will power.  However, the energy or fire in your belly soon fades and eventually so does the goal or resolution.  Why?   Because will power is not enough to get the job done. 

So how can you achieve your new year’s resolutions?  Here are some steps that will help you do just that.

1.  Get a pen and paper.  Ink your goals.  What is it that you want to achieve in the next year or see happen in your life?   The reason we ink it is to have the visual of the goal.  If it is out of site, then it is out of mind.

 2.  Gotta have a plan.  What is your game plan to achieve your goal?  When do you want to achieve your goal by?   Make a list of actions you can take to achieve your goal.  Start taking action on the goal every day.  If something doesn’t work, modify the plan till it does work.  Who do you need to talk to who achieved your goal and can offer advice for a good plan?  Are there videos that may help you on Youtube?  Do your research, so you can take meaningful and measurable actions.

3. Get an accountability partner or a coach of some sort – mentor, life coach, some one who cares about you.  Perhaps it is someone who shares the same goal or someone who cares about you enough to speak up and tell you that you are slacking when you begin to slack.  

4.  Attach a truck load of emotion to your goal.  We are motivated by two forces – pain or pleasure.  So determine which is a greater motivator for you.  For most is the the desire to avoid pain.  So attach as much emotion to the goal.  If you do not achieve the goal this year, what does that mean for you?  What does your life look like?  What would your life look like if you did achieve the goal?  

This step is really about defining the meaning of the goal.  Why must you achieve this goal?  What is it so meaningful to you?  Most people skip this step.  You have to let that emotion sink in and marinate into your thoughts, so it becomes a driving force for you to keep going when you feeling like procrastinating, being lazy or giving up.  

Now it is up to you. No one can achieve your goals but you.  Start small and develop momentum.  If you are building a snowman, you start with a snowball and begin to roll it and let it take shape and grow into a boulder.  That is how you have to approach your goals.  You may want to lose weight…like me, but think of this way, you can implement the same plan in losing weight as you did gaining it.  Just a little bit at a time eventually adds up right?

I hope this encourages you as begin to think about your New Year’s Resolutions.

What do you want to achieve in 2011, and how will you achieve it?

Till next time,

Sam

Chilean miner rescue gives prime example of teamwork in action

It was inspiring! The anticipation built as Anderson Cooper narrated the final minutes of the first Chilean being rescued. With more than 60 days trapped in a mine, 33 Chilean miners got to see the light of hope and home through the power of teamwork. Observing the teamwork of the rescue and watching people pitch in and make the mission of the rescue realized, you can’t help but to feel inspired by the example of teamwork from the Chileans.

As I watched the first miner come to the surface after a 20-minute, half-mile ride in a small tube to the cheers of teammates— family, friends, a country—it was awesome!

You have to have teamwork in order to get the results you want. But sometimes teams, offices, and organizations get out of balance and the teamwork is not in full gear. Something is amiss. But really, when you think about teamwork, what might you decide is the starting point for teamwork?  Is it ability? Is it a plan? An idea? Or could it be ATTITUDE?

I have played on winning teams in sports and work, and I know with 101% assurance that teamwork starts with attitude. It is the attitude of the team that drives the abilities, the plan, the idea to achieve the mission.

But if not everyone is on board, it’s hard to make teamwork possible.

One of the frustrating aspects of my job is selling training tools to companies that help create positive teams. The challenge is when it comes to the topic of attitude, it’s deemed as something whose value is difficult to measure.

I don’t think it is. It’s actually simple. Do you want your people working with a positive attitude, or a negative/ average attitude? Of the two attitudes, which one do you think will achieve the best results and strongest teamwork?? The math is easy.

My suggestion is when you have your team meetings, don’t be all about business. Direct a little focus to something that inspires people to get better. When people get better, they do better and your organization gets better. How much is that worth? Check your attitude budget. Does it cost more to invest in tools to boost morale or does it the company more when teams are not working at 100% or there are negative attitudes making it hard to get the right results? One negative attitude can cost your organization thousands and thousands of dollars a year, a month!  And misery loves company, so if that negative attitude gets a teammate to join them, you lose even more.

Want to create inspiring teamwork? Start by implementing inspiring strategies that get the attitude tone set, so you know what will drive the plan, idea, and abilities to achieve the mission of the team.

What will you do to inspire teamwork? Do you think attitude is important? Post your comments and ideas.

7 Ways to Adjust Your Sail After Change

This week, I endured a very unwelcome challenge. My boxer, Buddy, got dog sick (that was cheesy, sorry). He stopped eating, was lying around like a big lump of clay. Anyone on my team can attest to the fact that I was a wreck at first. I took him to the doggy ER!

I love the saying, “You can’t direct the wind, but you can adjust your sail.” I have to remind myself of it often.

Sidetracking a bit, here’s a fun story (click here) about a county commissioner in rural Georgia who was confronted with negative change and adjusted his sail. The problem he faced was too many people stealing road signs. What did he do? He renamed the signs with boring names so no one would want them.

Thing is, change happens everywhere and to everyone. The difference lies in your response.

When change happens, we usually want to lie down, eat too many potato chips, and blame the guy who cut us off in traffic—or whatever we can do to get the focus off of our misery. While this may help us for a bit, it doesn’t get us out there kicking again.

Dr. Harold Koenig, professor of psychiatry at Duke University Medical Center, states, “This whole life is about adapting to change. The person who is able to do that is going to be happier and healthier, and will function better if he can accept change, but also know when to stand up.”

So if the wind throws your boat off course to Bermuda when you mean to go to the Bahamas, what do you do? Adjust your sail, of course. Here are 7 tips to get you started:

1)Understand there is a season to grieve, but it must be balanced by forward action. Set limits on the amount of time each day that you will vent about your problem. Spend twice as much time taking action.

2)If you need deeper help, find a trusted friend or counselor to help you understand why you are stuck.

3)Write out a vision for your life, the way you want it to be. Refer to it daily. I like to post my goals on my mirror so I see them each morning when I floss.

4)Pay attention to your habits, and ask yourself if they align with the direction you want to go. Don’t question why you don’t have a good family life if you are inclined to stay up all night playing Pacman with your buddies.

5)Break out of your comfort zone. It’s easy to make excuses why you can’t call that recruiter today, or fix the leaky window, or clean up the dog hair on the back porch, but taking care of it and finding a solution will likely give you the boost you need to get you to your next goal.

6)Set goals that are attainable. Start small, with goals you can achieve soon, so that you build your confidence.

7)Encourage someone else. Sometimes the best way to get out of your own problems is to help someone out of hers.

What do you do to adjust to change? Post your comments below!

Okay, an update on Buddy… He’s all better, leaping around the house with his step sister,Winnie, bringing me the joy of a thousand seagulls, or something like that (I made that up).

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